Respondus Lockdown Browser Download For Mac

When LockDown Browser 2.0 for Mac goes into a constant 'update loop' when starting the browser, we recommend the following steps: 1. Directly log into your Mac as a user with 'Allow user to administer this computer' in System Preferences-Users & Groups. Download a fresh copy of LockDown Browser from your school's unique download link: where. Respondus LockDown Browser is an online proctoring software that is used in the education field to monitor students while they take tests. A free trial is available.Both students and teachers will need to download the app to use the program to take exams online and to review test results.

Students, staff and faculty can set up LockDown Browser in HuskyCT.

Downloading and Installing Respondus LockDown Browser


Instructions on how to download LockDown browser can also be found on the HuskyCT Institution page.

Once you have downloaded LockDown browser, you will need to install the program. The method for installing LockDown Browser will differ based on your operating system (OS). The sections below contain installation instructions for each. Review the appropriate instructions for your OS.

Installing LockDown Browser for Windows

To install LockDown Browser for Windows,

  1. Click on Install Now on the right side of the page.

  2. A download window will appear. Click Save File.
  3. If prompted by a security warning, click Run.
  4. Once the installed comes up, click Click to Install.
    • If you have UAC active, click Yes.
  5. Choose a setup Language and click Next. The installer will now begin to run. When you get to the license agreement, select I accept…
  6. Click Next. The installer will finish.
  7. Click Finish to complete the process.

Installing LockDown Browser for MacOS

Lockdown

To install LockDown Browser for MacOS,

  1. Click on Install Now on the right side of the page.
  2. The installer will be put in your Downloads folder. Open it up from there. Once the installer opens, follow the onscreen instructions by clicking Continue for the 'Introduction' and 'License' sections.
  3. Select the Mac HD or the default hard drive for the destination to install.
  4. Click Continue.
  5. Click Install.
  6. The installation will then run. When complete, click Close.

Installing LockDown Browser for Chromebook (Chrome OS)

Lockdown Browser for Chromebook has exited the beta period and is now available as a final release!

Use the following steps to enable Lockdown Browser on your personally owned Chromebook:

  1. Log onto the Chromebook and start the Chrome browser
  2. Log into HuskyCT using a student account, and navigate to the exam that requires LockDown Browser
  3. Select the link for downloading and installing LockDown Browser
  4. From the Chrome web store, select Add to Chrome to install the LockDown Browser Extension

Testing for Whether LockDown Browser is Required

Note

Performing a test in HuskyCT will indicate whether or not LockDown Browser is required.

To test if LockDown Browser is required,

  1. Close all programs except the one connecting you to the Internet.
  2. Locate the Lockdown Browser shortcut on the desktop and double-click it.
    • Mac OS users should launch LockDown Browser from the Applications folder.

  3. If prompted, either close a blocked program (e.g., screen capture or instant messaging) by choosing Yes, or close LockDown Browser and close the blocked program before restarting.

  4. Login to HuskyCT using your NetID and Password.

  5. Navigate to the Test and select it.

  6. If the instructor requires a test password, a new window will appear asking for the Exam Password. Enter the password.
    • Click Begin Exam.
  7. The test will then start.

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Note

Once a test has been started with Respondus LockDown Browser, you cannot exit until you have clicked the Submit button.

For more information or assistance with HuskyCT, contact the Educational Technology Office at edtech@uconn.edu or (860) 486-5052.

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Your instructor might require the use of Respondus LockDown Browser for certain quizzes in your course. LockDown Browser is a locked browser used specifically for taking quizzes in Cougar Courses. It prevents you from printing, copying, going to another URL, or accessing other applications (like Word) during a quiz. If a quiz requires that LockDown Browser be used, you will not be able to take the quiz with a standard web browser. Your instructor may also have enabled Respondus Monitor, which uses your webcam to record you while you take the quiz.

Before Downloading

Download respondus lockdown browser for hp
  • Review theRespondus LockDown Browser and Monitor Student Quick Start Guide.
  • Check to ensure your computer meets theSystem Requirements for Mac &PC (scroll down to the System Requirements section). Note: Windows or OS is required (cannot use Chromebook or iPad).
  • Ensure you have the latest version of Firefox on your PC or the latest version of Safari on your Mac.

Downloading

  1. Open Firefox (PC) or Safari (Mac).
  2. Navigate and log in to Cougar Courses.
  3. Go into the course and click on the quiz that requires LockDown Browser.
  4. Click on 'Download LockDown Browser'

Before Using

  • Be sure you are not using AVAST anti-virus program. The latest version of AVAST blocks the LockDown Browser and it will interfere with using Lockdown Browser until you remove it.
  • Close all other programs, including Skype/Zoom and other chat systems, which may be running in the background. You may need to disable third-party plug-ins or tools enabled in Firefox.
  • If Monitor is enabled, check your webcam setupto make sure your webcam and mic work.
  • Take a practice quiz, if your instructor has made one available, to ensure LockDown Browser is working correctly.
  • If there is no practice quiz, click on 'Check your LockDown Browser Setup' before launching.

Launching LockDown Browser

  1. Open Firefox (PC) or Safari (Mac).
  2. Navigate and log in to Cougar Courses.
  3. Go into the course and click on the quiz that requires LockDown Browser.
  4. Click on 'Launch LockDown Browser.'

Download Respondus Lockdown Browser For Hp

Problems Before Starting the Quiz

  • First, try restarting your computer.
  • WhenLockDown Browser does not start up or there are issues accessing a quiz, it is sometimes a security setting or another application interfering withLockDown Browser:
    • Ensure all applications are closed including background applications (except security).
    • Disable or remove third party apps or plug-ins from Firefox.
    • Make sure only one security application is running on your system.
  • Make sure your browser (Firefox or Safari) andjava are up to date. If they are not, update and then restart your computer.
  • If able, click the Help Center button at the top of the LockDown Browser window.
    Help Center contains three areas of support:
    • webcam check
    • system check
    • a link toKnowledge Base
    • 'Need more help?' button that connects you to their Live Chat

Respondus Lockdown Browser Download

  • Visit the Respondus Knowledge Base.

Still Having Problems?

  1. Uninstall LockDown Browser
    • PC:Remove via Add/Remove Programs in Control Panel.
    • MAC:Find the LockDown Browser icon in the Applications folder and move it to trash. Empty trash to complete uninstall.
  2. Restart your computer.
  3. Download the LockDown Browser (refer toDownloadingsteps above).
  4. If troubleshooting was unsuccessful, follow the steps in the Reporting Problems section below.

Problems During the Quiz

If you experience problems after you have already started the quiz, keep in mind the quiz timer will continue to advance as you are trouble shooting.

  1. Retry:Close LockDown Browser and all other applications. Follow the steps in the Launching LockDown Browser section above.
  2. Restart:Restart your computer. Follow the steps in the Launching LockDown Browser section above. Do not open any other programs.
  3. Review: Follow the troubleshooting steps in the Problems Before Starting Quiz section above.
  4. Reinstall:Follow the steps in the Still Having Problemssection above.
  5. Report:Follow the steps in the Reporting Problems section below.

Reporting Problems

If troubleshooting was unsuccessful:

  1. Email cchelp@csusm.edu
    1. cc your instructor on the email.
    2. Include the course name and number, title of quiz, and due date.
    3. Explain the issue as clearly as possible. If possible, include a picture of the issue or error message.
    4. Describe the troubleshooting steps you have completed thus far and the results.
    5. Identify what version of Windows or OS your computer is running.